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Date: 19.04.2013
From: Kim

Subject: Has anyone managed to reach their local CAB?

Having recently been refused DLA, I have had so much advice to approach CAB. However, Im having real problems getting through on the phone lines to speak to an actual person. I know some people would say 'Just turn up at the office' but unfortunately my medical and disability problems don't allow me to do that. I have to have a booked appointment to attend, waiting around for long periods of time would cause me pain and discomfort and I know I would eventually walk out. Please any other advice on how to seek help on my appeal against the refusal of DLA?
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Date: 19.04.2013
From: Colin W

Subject: Re: Has anyone managed to reach their local CAB?

we used to go to thier offices & then they sort an appointment to see the person that deals with appeals

have they got a email or do you know thier opening hours so best chance to phone or could someone go for you or take you for the first time
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Date: 19.04.2013
From: marlene

Subject: Re: Has anyone managed to reach their local CAB?

They should have an e-mail address. If not turn up and say can I make and appoinment briefly explian why. I know this may seem all a bit much but it will be worth it in the end. Good luck.
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Date: 19.04.2013
From: rhona

Subject: Re: Has anyone managed to reach their local CAB?

If you can't get through to your local branch you could try phoning another branch and they should be able to tell you the opening hours of your local one, or as Colin & Marlene have suggested you could email.
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Date: 19.04.2013
From: Kim

Subject: Re: Has anyone managed to reach their local CAB?

They are open 5 days a week for 3 hours a day. There is no email address only a fax number. I tried phoning every few minutes til they closed, no joy. They have quite a few advice locations around the city, community centres or medical practices and each one only serves a local resident or patient. Typical, my new medical practice as large has it is doesn't offer the service. I will keep trying. My son is on holiday in a couple of week so the offer of transport will be taken up.
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Date: 19.04.2013
From: rhona

Subject: Re: Has anyone managed to reach their local CAB?

You could always write to them Kim and ask them to phone you. Good luck.
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Date: 08.05.2013
From: margaret

Subject: Re: Has anyone managed to reach their local CAB?

You may have already sorted this but if CAB no good try your local council welfare officer many are now helping with these forms and appeals as so many people are having problems worth a phone call.
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Date: 09.05.2013
From: Kim

Subject: Re: Has anyone managed to reach their local CAB?

Thank you Margaret, I will give this a try. Ive sent in my appeal, but I just feel Im not going to win.
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Date: 09.05.2013
From: kazz

Subject: Re: Has anyone managed to reach their local CAB?

hi kim i went it alone with no help to appeal was in there 10 mins and i won it can be done good luck sweetie x
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Date: 09.05.2013
From: Kim

Subject: Re: Has anyone managed to reach their local CAB?

Thank you Kazz. The saying it never rains but it pours, I feel applies to me at the moment. Now I have the Incapacity on my case, reviewing to see if they can get disabled back into work. I nearly snapped on the phone, and said fine I will go through the review, but there is no way I can attend in person so no doubt Ive lost it already. The benefit chap replied 'oh no, thats ok, get a letter from your G.P stating the reason why and we can send an officer to your home'. Brilliant, now all I have to do is make that request to the G.P, easier said then done me thinks but I will give it a go.
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Date: 10.05.2013
From: marlene

Subject: Re: Has anyone managed to reach their local CAB?

Kim, don't let them wear you down. Chin up and good luck!!!!!
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